In Reportei, "project" is the company, brand, institution or client that you want to generate the reports. So when registering, you must enter the name of a client, company, institution or brand to later integrate the accounts of the networks you want to monitor and generate reports.

Yes! Reportei's plans vary according to the number of projects. In the plan selector (above the Starter, Pro and Premium table), you must select how many projects you want to hire. They vary from 5 out of 5, that is. Plans up to 5 projects, up to 10, up to 15, etc.

You can change the number of projects up or down whenever you want, even after being hired.

Currently, it is possible to generate reports for Facebook, Facebook and Instagram Ads, Instagram Business, YouTube, LinkedIn, Linkedin Ads, RD Station Marketing, RD Station CRM, Google My Business, Google Search Console, Google Ads, Google Analytics, Google Analytics 4, MailChimp, Pinterest, Pinterest Ads, TikTok, TikTok Ads, Twitter Ads, Hotmart, Active Campaign, Phonetrack, Pipedrive, HubSpot Marketing, HubSpot CRM.

A disponibilidade das integrações irá variar de acordo com o plano contratado.

You have 3 days to test the tool for free! =) After that, you need to purchase one of our plans. To find out more details and values, visit: https://app.reportei.com/upgrade.

Most networks guarantee data for up to 2 years. But there are some exceptions, such as Instagram, Pinterest and RD Station Marketing.

Instagram does not provide historical data on Followers and Stories, so we depend on the integrated account to monitor. Pinterest only guarantees data from the last 90 days. This applies to both Pinterest Ads and regular Pinterest.

Enquanto no RD, para a maior parte das métricas da API (métricas de e-mail marketing), só temos dados retroativos de até 45 dias para os planos PRO. Dados retroativos superiores a 45 dias só estão disponíveis para planos RD Enterprise. Saiba mais aqui.

There is no retroactive data on conversions and opportunities. After integration into Reportei, we began to monitor this information so that future reports will contain data. In these two cases we will only have data from dates after the account integration date in Reportei.

Our plans vary depending on the number of projects and networks you need to integrate.

Temos a opção de Planos Starter, Pro e Premium. Em todas essas opções você pode escolher o número de projetos que precisa. A diferença desses planos são as funcionalidades e redes disponíveis para integração.

Para mais detalhes acesse: https://reportei.com/planos-e-precos/

With monthly plans, you can cancel whenever you want. However, in quarterly, semi-annual or annual plans, there is loyalty. Even if you cancel in the middle of the period, your access will be free for the period already paid.

We ask that you contact us before canceling so that we can understand and resolve the possible problems that led you to stop using the tool.

We accept payments via credit card, bank slip or pix.

Monthly plans are only available for credit card purchases. It is also possible to contract the annual payment in cash on the card. Stripe (which manages the payment system) accepts Visa and MasterCard.

Using a bank slip or pix, you can pay quarterly, semi-annually or annually.

In addition, we have a new option for annual installments on your credit card. This option allows you to contract the annual fee and pay in 12 installments (at the time of contracting, the total value of the contracted plan is used against your card limit, but the installments will be charged monthly on your invoice).

It's worth remembering that the annual upfront option guarantees a discount equivalent to 2 free months (you pay for 10 and use it for 12 months)! The annual installment option has a discount equivalent to 1 month of subscription.

Yes. You can upgrade or downgrade your plan whenever you need! You can make the change in Reportei by clicking on "My plan" in the top right menu.

Yes, but we work with the subscription system. So, in order for there to be no more charges, it is necessary to cancel in Reportei itself before the maintenance charge is due the following month. You will have free access for the period already paid.

We issue. The note is issued and sent by email after payment confirmation, with the data provided at the time of contracting.

Yes! You can invite other people on your team to have access to Reportei. You can even choose whether the invited member will have access to all projects in the account or just a selected few. And if necessary, it will be possible to revoke a member's access.

Additionally, it is possible to have more than one administrator per account.

Attention: the invitation limit will vary according to the limitations of the contracted plan.

You can either delete or archive a project whenever you need. Both actions are irreversible! To delete, simply access the project in question and you will see the options for “Delete”, “Archive”.

The difference between these options is that archiving allows you to access the reports and dashboards that were created for that project while it was active, whereas the delete option actually deletes the project from your account.

Your safety is our priority. We use the Stripe and Asaas service. Stripe specializes in credit card payment processing. We do not process or store any of your banking details on our servers and all this data is managed by Stripe! You can find more information about their security policy here: https://stripe.com/docs/security/stripe.

Asaas is a national payments institution authorized by the Central Bank of Brazil. which follows the PCI-DSS standard, ensuring greater security in transactions. For more information about their security policy visit here: https://encr.pw/asaas-politica-seguranca-cibernetica